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Bike handbrake11/29/2023 ![]() We have the replacement kits in stock already, right now. “For us, it was important to spare no expense. We weren’t going to cheap out or wait until 200 incidents were reported.”įor Conlow, the most important thing in the days following the discovery was to act quickly as they could and make the process as easy and safe for riders as possible. “We knew we were going to do the right thing. ![]() “It was supposed to be our big November launch.”īut for the company, it was important to make those changes quickly despite the small number of brake failures. “We moved up our hydraulic brake timeline by around six months,” Conlow explained. Lectric eBikes had already been in the process of moving the Lectric XP 3.0 e-bike line to hydraulic disc brakes, but expedited those plans when it discovered the mechanical brake issue. In this case, it looks like Lectric stopped selling the models in May when it announced its hydraulic brake upgrades, but the CPSC’s announcement only came in September. The company also began offering a hydraulic brake upgrade kit for free to any XP 3.0 e-bike owners back in May, and around half of its customers have already taken the company up on the offer to receive that free hydraulic brake replacement in advance of the recall announcement today.ĭespite Lectric eBikes electing to enroll in the Fast Track Recall program, it is common for companies engaging in recalls with the CPSC to be barred from officially announcing the recall until the CPSC makes a joint statement. The four instances of brake failure only occurred under a certain scenario when the brake cable was not properly adjusted, and so the company also sent out a service bulletin to its riders explaining how to check and adjust their brakes to ensure that any potentially affected brake calipers would be properly adjusted to prevent any future failures. They then reached out to the CPSC to begin the process of a voluntary recall. ![]() ![]() I spoke with Lectric eBikes cofounder and CEO Levi Conlow about the recall, and he explained that “once we learned of the issue, we immediately stopped selling those e-bikes with mechanical disc brakes.” The disc brake upgrade kits are already available, and Lectric eBikes is contacting owners of all affected bikes to get their brake kits sent out immediately. The kit is designed to be simple enough for most riders to install on the bikes themselves in 10 to 15 minutes, but Lectric will pay for a bike shop to professionally install it for anyone who doesn’t want to install the new brake kit alone. Lectric eBikes has prepared a remedy for the affected bikes that includes a disc brake upgrade kit. Recalled e-bikes to get at-home upgrade kits That model hasn’t been sold since May of this year when Lectric eBikes switched the XP 3.0 over to hydraulic disc brakes. Two of those instances resulted in injuries to the rider. The recall is related to a braking issue with the mechanical brake calipers on the bikes.Īccording to the announcement, “the mechanical disc brake calipers located on the front and rear of the e-bike can fail resulting in loss of control, posing crash and injury hazards to the rider.” The recall covers approximately 45,000 Lectric XP 3.0 electric bikes with mechanical brakes sold between November 2022 and May 2023.Īmong those 45,000 e-bikes, there were four instances reported of brake failure due to a faulty part in the brakes produced by one of Lectric eBikes’ suppliers. Lectric eBikes, one of the largest suppliers of electric bicycles in the US, made a joint announcement today with the Consumer Product Safety Commission (CPSC) of a voluntary recall for many of the Lectric XP 3.0 electric bikes produced and sold earlier this year.
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